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Connect the battery communication cable to the LYNK Port on the LYNK II and to the LYNK Port/AEbus Port on one of the batteries in the battery bank.
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HELIOS ESS batteries connect a CAT6 or higher cable.
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AES LiFePO4 and AES RACKMOUNT batteries connect a CAT6 or higher cable.
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AES PROFESSIONAL batteries connect to a DLP communication cable.
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Connect a USB cable with a mini-B connector from your computer to the LYNK II. Ensure that only one LYNK device is connected to the computer.
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Start the LYNK ACCESS software and select the Support tab.
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Click the Generate Diagnostic Report button and from the displayed dialog box, select the download parameters.
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Click Generate and share the report with the Discover Service/Support team member.